Clinic Patient FAQs

Our Company

Affectionately known as our ATPs (Authorised Treatment Providers), when you purchase a Dermapen™ device, you join the DermapenWorld™ family.

Building your professional brand as a recognised DermapenWorld provider makes it easy to attract repeat clients and grow your business. As well as using one of our unmatched microneedling devices, we’ll continue to support you with access to our revolutionary skincare line, advanced training and all the marketing and technical support you need to thrive.

Learn more about becoming a DermapenWorld Authorised Treatment Provider today.



No, you don’t necessarily need to be a doctor to be a Dermapen™ Authorised Treatment Provider. The regulations for cosmetic professionals differ by country. Contact us if you’re unsure and we’ll put you in touch with your local Authorised Distributor to find out more.

Our HQ is idyllically located near the Garigal National Park in Sydney, Australia. Get in touch.

Your local Authorised DermapenWorld™ Distributor can help you with the pricing and purchase of DermapenWorld™ professional devices and Dp Dermaceuticals™ for your clinic. Simply fill in our online form to get started.

DermapenWorld™’s major distribution centres include Australia, the Netherlands, and the USA. We ship to almost 70 countries around the globe with Authorised DermapenWorld™ Distributors in over 50 countries.

We’re currently in the process of seeking FDA Approval.

Yes, we’re proud to tell you that Dermapen HOME™ has the CE Declaration of Conformity.

Dp Dermaceuticals (as part of DermapenWorld) is firmly opposed to testing products on animals, and endorse the movement within the cosmetic industry to ensure animal testing is banned in the production of cosmetics and raw materials. We ensure our products are completely safe using non-animal approaches. It’s part of our business philosophy to operate in a sustainable and ethical manner in all that we do.

DermapenWorld™ and its affiliated parties are very conscientious of the need to be eco-sustainable, and reducing our environmental footprint is a top priority. In 2020 we revealed the launch of our NEW Eco-Green Disposable Gloves. These address the necessary but wasteful single-use disposable issue by being biodegradable in a much shorter space of time—10 times faster than conventional nitrile gloves.

Where possible our containers use PCR (Post Consumed Recycled) materials and recycled glass. Due to some governmental regulations, laws still stipulate the need for external cartons/packaging. But we endeavour to use eco-friendly recycled paper (PEFC/FSC Paper), so that our cartons are 100% recyclable, sourced from well-managed forest facilities or recycled sources. We also encourage the reuse of external packaging if required.

As an Australian company, we love and respect our oceans. We only use natural exfoliators such as the bamboo extract found in MICRODERM EXFOLIANT, rather than using plastic beads that damage marine life. We do not use chemical-based or banned substances in our sunscreens that are known to ruin our precious water supplies. Instead, we choose organic mineral-based physical sunscreen ingredients.

As an organisation, we align ourselves with like-minded organisations and charities. Together we will strive to improve our environmental footprint.

Authorised Treatment Provider

Affectionately known as our ATPs (Authorised Treatment Providers), when you purchase a Dermapen™ device, you join the DermapenWorld™ family.

Building your professional brand as a recognised DermapenWorld provider makes it easy to attract repeat clients and grow your business. As well as using one of our unmatched microneedling devices, we’ll continue to support you with access to our revolutionary skincare line, advanced training and all the marketing and technical support you need to thrive.

Learn more about becoming a DermapenWorld Authorised Treatment Provider today.

No, you don’t necessarily need to be a doctor to be a Dermapen™ Authorised Treatment Provider. The regulations for cosmetic professionals differ by country. Contact us if you’re unsure and we’ll put you in touch with your local Authorised Distributor to find out more.

Your local Authorised DermapenWorld™ Distributor can help you with the pricing and purchase of DermapenWorld™ professional devices and Dp Dermaceuticals™ for your clinic. Simply fill in our online form to get started.

Each country has a different set of regulations for cosmetic professionals. To see if you qualify to purchase a professional Dermapen 4™ and become an Authorised Treatment Provider, get in touch today. We’ll put you in contact with your local Authorised Dermapen™ Distributor to find out your options.

As soon as you register your Dermapen 4™ device, you should start showing up in our clinic finder.

Yes, we place high importance on education and training.

Once you register your Dermapen™ with your serial number, you’ll have access to ATP-Zone, the online portal for professionals. In the training section, there are step-by-step videos on how to perform a Dermapen procedure. We also offer several training options through our distributors and by global medical trainer Dr Andrew Christie, among other esteemed medical opinion leaders and industry specialist.

If you’re not yet a Dermapen Authorised Treatment Provider, you can still enjoy our online informational training. You’ll learn all about Dermapen microneedling devices, Dermapen Treatments™, the history of needling, skin structure, treatment Protocols, and more.

Absolutely! We have a range of promotional materials you can download from ATP-Zone (the portal for our professionals). Log in to access the marketing materials, including promotional videos that you can display in your treatment room.

Please let us know if you have any problems accessing ATP-Zone.

The Dermapen 4™ is an exciting breakthrough in the future of microneedling, currently available for professional aesthetic clinics and practitioners only. If you’re interested in the Dermapen 4 clinical device, please fill in our online form, and one of our Authorised Distributors will get in touch with pricing and other important information.

Dermapen™ devices are the top of the range in the microneedling industry, and as such, require a higher investment than some online microneedling devices. There are many cheap copy pens and needles out there that don’t offer guaranteed or reliable results. When you purchase the genuine Dermapen™, you’re complying with the proper Protocol procedures to get the best possible results for you and your patients.

While the initial investment may be a little higher than the alternatives, the Dermapen 4™ attracts customers to your clinic like no other device. It also comes with a 7-year warranty. The genuine Dermapen 4 device delivers superior results and returns on investment, representing excellent value for your clinic.

Unfortunately, we can’t currently distribute Dermapen 4™ in the UK. While we’re working to overcome this hiccup, our Authorised Dermapen™ Distributor can provide an interim device. We don’t know when this situation will change, but you can contact us if you’d like to know more.

The Dermapen 4™ is a very advanced technical device, and like the iPhone, it will tell you when certain steps are required.

Updating is easy and only takes a few seconds. It only needs to be done every 60-90 days, and the device gives you a countdown of 30 days before you need to update.

Watch our easy-to-follow videos that show you how to update your device.

Yes, we place high importance on education and training.

Once you register your Dermapen™ with your serial number, you’ll have access to ATP-Zone, the online portal for professionals. In the training section, there are step-by-step videos on how to perform a Dermapen procedure. We also offer several training options through our distributors and by global medical trainer Dr Andrew R. Christie, among other esteemed medical opinion leaders and industry specialists.

If you’re not yet a Dermapen Authorised Treatment Provider, you can still enjoy our online informational training. You’ll learn all about Dermapen microneedling devices, Dermapen Treatments™, the history of needling, skin structure, treatment Protocols, and more.

The world’s most trusted and risk-free microneedling device comes with a 7-year, fully transferable, and unrestricted warranty, including parts and labour.

The short answer is no. Here’s why:

The Dermapen HOME™ is for home use. It is designed to complement clinical treatments using the Dermapen 4™ device.

Dermapen HOME is a safer and easier alternative to home “rolling” thanks to the consistent Advanced Oscillating Vertical Needle™ (AOVN) Technology, the needle guide, and sterile disposable needle cartridges, with an adjustable depth from 0.1 – 0.5mm.

The professional Dermapen 4, on the other hand, has a variable depth up to 3mm to treat a wider range of skin concerns under the care of a trained professional. Why you purchase and register your Dermapen 4, you become one of our Authorised Treatment Providers, unlocking a world of advantage for your clinic.

Yes, both the MESO-INFUSION and PINPOINT 7​ NEEDLE CARTRIDGES are compatible with Luer-lock syringes, so you can manually apply Meso-Solutions through the inbuilt fluid channel.

However, it can be awkward to syringe the right amount onto the skin during a procedure – especially if you’re using your non-dominant hand – resulting in wasted product, prolonged procedural times, and contamination risk.

Dermapen INFUSE™ pump system controls the amount and frequency of topical products applied to your patient’s skin and means you only have to use one hand. Learn more about Dermapen INFUSE.

The 7 ultrafine needles in the PINPOINT 7 cartridge are clumped together so closely that to the naked eye it looks like a single needle. The purpose of this needle is to drive a wider whole to break the surface to push the product into the skin. It’s perfect for concentrated scar treatment, tattoo removal, pitted scar treatment, and lip enhancement.

The 15 ultrafine needles in the MESO-INFUSION cartridge are slightly more spaced out. It’s perfect for more traditional microneedling procedures with the added bonus of the inbuilt fluid channel for seamless mesotherapy. It allows for easy continuous application of PRP or Meso-Tox with controlled delivery.

Dermapen INFUSE™ is compatible with the Dermapen 4™ and Dermapen PRO™ using the MESO-INFUSION or PINPOINT 7​ NEEDLE CARTRIDGE.

Professional Devices

Affectionately known as our ATPs (Authorised Treatment Provider), when you purchase a Dermapen™ device, you join the DermapenWorld™ family. Building your professional brand as a recognised DermapenWorld provider makes it easy to attract repeat clients and grow your business. As well as using one of our unmatched microneedling devices, we’ll continue to support you with access to our revolutionary skincare line, advanced training and all the marketing and technical support you need to thrive. Learn more about becoming a DermapenWorld Authorised Treatment Provider today.

The Dermapen HOME™ is for home use. It’s designed to complement clinical treatments using the Dermapen 4™. The Dermapen HOME needles are fully adjustable from 0.1mm–0.5mm and are suitable for visibly improving the appearance of wrinkles, pigmentation, problematic skin breakouts and more. The depth is also ideal for infusion of Meso Fluids, such as HYLA ACTIVE™.
F​or any deeper penetration, we highly recommend professional Dermapen (Dermapen 4) procedures where your skin is assessed and the required penetration depth determined. Deeper penetration also requires a sterile environment for risk-free and safe Protocols.

Dermapen™ was the world’s first vertical microneedling device in the market. As its creators, we provide unparalleled technical and clinical know-how to all of our providers globally. There are now a lot of “copy” pens out there which are trying to emulate Dermapen’s success. Unfortunately, we’ve seen some negative results with these devices due to the depth, thickness, and/or sharpness of the needles. We cannot guarantee the results and the safety of those procedures.

We have invested many years of research into developing and manufacturing the Dermapen 1, 2, 3 and now the 4th generation of device. Dermapen 4™ offers far superior results, and less pain and downtime, than any other product on the market. Learn more about what sets us apart.

We’ve seen some negative results with copy devices due to the depth, thickness, and/or sharpness of the needles. We cannot guarantee the results and the safety of those procedures.

We have invested many years of research into developing and manufacturing the Dermapen 1, 2, 3 and now the 4th generation of device. Dermapen 4™ offers far superior results, and less pain and downtime, than any other product on the market. Learn more about what sets us apart.

Generally none, but you may experience facial redness for 12-48 hours after the treatment. Most people are able to return to normal daily activities immediately after the treatment. Applying Dp DermaceuticalsCOVER RECOVER™ seals and calms the skin and covers any redness for an immediate return to daily activities.

Dermapen HOME is the proven, natural way to fix your skin concerns from home. A treatment takes just 10 minutes, and in 2-6 sessions has been shown to reduce the appearance of wrinkles and pigmentation, heal acne and pimples, minimise pores, improve skin texture by plumping the thinning skin, and reduce visible rosacea symptoms. It works by creating thousands of microchannels in the skin with little to no discomfort, which induces the production of collagen and allows the active ingredients in your serums to penetrate deeper into the skin. Dermapen HOME has an adjustable depth from 0.1 – 0.5mm. This means less skin damage, less downtime, and incredible results—faster.

For deeper treatments, visit your nearest Authorised Treatment Provider where your skin is assessed and the required penetration depth determined. Deeper penetration also requires a sterile environment for risk-free and safe Protocols.

No. We recommend only using the needles once to ensure safe procedures with sterile and sharp needles.

The needle cartridges for the Dermapen 4 will cover an area the size of an A4 piece of paper before the sharpness is compromised. It’s not recommended to cover a size greater than this area in one procedure (If using TLA – Topical Local Anaesthetic).

Dermapen INFUSE™ Tattoo Removal involves a revolutionary non-laser technique using Trans Epidermal Pigment Release. After light abrasion of the skin, a safe activator proprietary fluid (Dp Dermaceuticals™ TATTOFF ACTIVATOR™) is infused into the tattoo pigment. The fluid breaks down the ink pigment and a scab forms over the treated area. When the scab falls away, the pigment comes with it, leaving clear, pink skin to heal.

The Dermapen INFUSE Tattoo Removal removes all colours, unlike laser. It requires fewer sessions and is less painful than laser treatments, and it won’t damage the natural skin pigment.

The world is your oyster when it comes to the number of procedures possible with Dermapen INFUSE™. Some ideas include:

  • Combining Botulinum Toxin and Hyaluronic Acid Meso-Glide™ (such as MG-HA35™, MG-HA35+™ or HYLA ACTIVE™)
  • Injection-free mesotherapy rejuvenation, using Dp Dermaceuticals™ serums, for the face or body.
  • Continuous application of PRP with controlled delivery.
  • Needling in Dp Dermaceuticals™ TATTOFF ACTIVATOR™ for all-colour tattoo removal.

Two separate devices can be attached to the Dermapen INJECT™ to perform a vast array of different procedures.

1. Meso-Injection of fluids through the needle with the injection gun.
2. Integrate the world-renowned Dermapen 4™ for microneedling.

The IVS™ is the technology that makes the procedures so comfortable for your patients and ensures 0% product wastage. The end of the gun suctions the skin firmly to the cartridge before injection. This tricks the nerve receptors for a virtually pain-free procedure and controlled delivery of the solution.

A variety of liquid substances may be effortlessly administered (subject to viscosity), including Platelet Rich Plasma (PRP), Dermal Fillers, Botulinum Toxin, Mesotherapy, Vitamin Cocktails, and so much more.

The Dermapen INJECT™ is a multifunctional platform that enables a wide array of treatment indications. Your clinician can perform Meso-Injection of fluids through the needle with the injection gun as well as integrate the world-renowned Dermapen 4™ for microneedling procedures.


Delivering up to 300 injections per minute, Dermapen INJECT™ provides PRP in a presto, masterful mesotherapy, and world-class microneedling for the very best results.

With 7 patents and a multi-drug delivery system, the innovative Intelligence Vacuum System™ (IVS) offers the peak of design precision. Only Dermapen INJECT™ promotes virtually pain-free procedures and 0% percentage drug loss.

Delivering up to 300 injections per minute, you could be forgiven for thinking Dermapen INJECT procedures would be painful. But in fact, the opposite is true. Dermapen INJECT™ promotes virtually pain-free procedures thanks to the Intelligence Vacuum System™ (IVS). The end of the gun suctions the skin firmly to the cartridge before injection. This tricks the nerve receptors for almost zero pain.

ACM stands for Anti-Contamination Management™. It covers our range of contamination prevention technology and products that help protect you during a procedure.

One thing that has consistently set DermapenWorld™ apart has been the stringent measures we go to, ensuring that any clinic that uses our products has everything they need to provide the safest and most sterile treatments.

Even before the global pandemic, we invested heavily in our range of Anti-Contamination Management™ (ACM) Initiatives.

We consider every single touchpoint that could put your skin, wellbeing and safety at risk and, in response, have created a range of solutions that deflect the chances of cross-contamination.

The risks involved with Dermapen™ alternatives, such as microneedling with a generic device or derma rolling, are that pathogenic contaminants can enter the cartridge of the device during the procedure and pose a risk of cross-contamination. As with any procedure, you need to take precautions when choosing whether it’s right for you and whether there are any potential risks.

The Dermapen 4™ NEEDLE CARTRIDGE offers unrivalled safety and protection guaranteed. No fluid backflow, no cross-contamination, and no drag.

Any treatment that punctures the skin requires the strictest infection control to prevent cross-infection. Harmful microorganisms such as bacteria and viruses can occur between the patient and practitioner if sterile/aseptic procedures are not followed or if unsanitary equipment is used. As little as a naked finger touching a piece of equipment and then a face during a procedure can cause damage to your health and wellbeing.

As part of our company policies, DermapenWorld™ places huge importance on education, protocols and hygiene (sterile procedures) for the safety of both our practitioners and patients.

Our contamination prevention series offers triple-level protection to support safe microneedling procedures, by mitigating the risk of contaminants from the patient, practitioner, and device, for ultimate procedural safety.

We care about the environment and are always looking for ways to create more sustainable products. Our ECO-GREEN DISPOSABLE EXAMINATION GLOVES are fully biodegradable, so you don’t have to worry about more landfill.

The ACM™ PROTECTION SHIELD is economical, eco-friendly and reusable. The special 99.99% antibacterial transparent film with a special anti-fog session can be washed ready for your next patient.

Dermapen 4 holds a CE mark approval. The CE marking means that Dermapen 4 meets the essential requirements of all relevant European Medical Device Directives. The Directives outline the safety and performance requirements for medical devices in the European Union (EU). The CE mark is a legal requirement to place a device on the market in the EU. The CE marking is also applied for the Dermapen 4 needles.

Dermapen 4 also holds the ISO13485 certificate.

Shipping & Returns

Yes, we absolutely do ship worldwide. Simply enter your preferred shipping address during the purchase process.

Your order will be shipped from your closest warehouse or stock availability warehouse, either in the US, the Netherlands or Australia. We usually ship within 1-3 business days, but please allow up to 10 business days. You’ll receive tracking information promptly after placing your order.

Once your order is on its way, you’ll receive a tracking number via email. To track your parcel, simply click on the link in the email and you’ll be directed to the courier website. If you can’t locate the tracking email, please make sure you’ve checked your spam and junk folder.

We use the fastest, most reliable couriers to ensure your orders arrive quickly and in pristine condition. While we cover a significant portion of the high-quality delivery service, we do ask for a nominal amount be paid towards shipping.

Please check the online tracking for your parcel by clicking on the link in your email from us. If it’s marked as delivered, but you haven’t received anything, please let us know and we can help you.

Please note: If the tracking states that delivery has been attempted without success and your order has been returned to us, a second delivery fee will be requested before we re-ship your items. We may request an alternate delivery address. We cannot take any responsibility for incorrect or incomplete addresses, or failed deliveries.

If an item is missing from your parcel, it may be sent in a separate package from another warehouse, or it may be delayed and awaiting stock replenishment.

If you receive a damaged parcel, please check that all of the items you ordered are inside. If any items are missing or damaged, please contact us as soon as possible so we can help you.

We take great care when packing our orders. However, in the rare event you receive the wrong item, please contact us as soon as possible, so we can help you further.

If the item you received has a visible fault, please email us with photo or video details of the fault before making a return, so we can advise you what action to take. If there are no visible or audible signs of the fault, please describe the issue, and we’ll advise how to proceed.

We’re really sorry your item has become faulty in use. Please contact us as soon as possible with details of the fault before making a return, so we can advise you what action to take.

Yes, we want you to feel completely confident at every step of your skin journey with us.

Our worry-free policy gives you 60 days to try any of our products purchased online. If you don’t see results return the products and we’ll arrange a refund (minus shipping and handling fees).

You’re responsible for assuring that any products you order comply with your own state and federal government import regulations. Any additional import fees or charges requested by your country cannot be covered by DermapenWorld™.

Order & Payments

We show pricing in USD, AUD, GBP and Euros. If you’re using a different currency to purchase our products, please contact your payment provider to find out the exchange rate for that day. Rates can change frequently, and it’s at your payment provider’s discretion what rate they use on the day you purchase.

Yes. Your payment provider will convert the amount to your local currency.

We accept the following payment methods:

  • Visa
  • Mastercard
  • Amex (3% surcharge)
  • PayPal (3% surcharge)
  • Apple Pay
  • Google Pay

Rest assured that when you order products online you get to take advantage of our 60-day worry-free policy. Alternatively, you can find a clinic close to you that performs Dermapen Treatments™ and sells our products.

There are some restrictions on which devices and skincare products are available in each country, due to country-specific regulations and approvals. Please contact us for more information regarding specific products.

All orders are securely packed in premium, eco-friendly boxes to ensure your items arrive in pristine condition. We’re conscious of our carbon footprint and source sustainable materials wherever possible while still giving you a premium unwrapping experience. If you’re sending an order directly to someone as a gift, our packaging is sure to delight.

Our Authorised Treatment Providers order their Dp Dermaceuticals products via their local Authorised DermapenWorld™ Distributor. Find out more about joining the DermapenWorld family.

Dp Dermaceuticals

You need to be very careful when needling products into your skin. Our Dp Dermaceuticals™ are the non negotiables when skin needling. They’re designed to support the skin at every stage of a Dermapen Treatment™.

Our proven Protocols include combinations of products that target the appearance of your specific concern. All our products have been designed to work in perfect harmony with each other for daily use and during clinical and at-home microneedling procedures.

Our Meso-Glides™ are the products you apply topically to help the Dermapen™ move effortlessly across your skin. During the microneedling process, the active ingredients are infused (needled) into your skin for greater absorption and superior results.

Care should be taken when needling products into your skin. Our active Meso-Glide combinations have proven protocol outcomes. They are endorsed by thousands of practitioners around the globe, for safe, active ingredient infusion into the skin without risks of negative side effects.

Our skincare range was specifically developed to help strengthen, nurture, and nourish your skin before, during, and after your microneedling or other rejuvenation processes. It’s the only skincare range that is DermapenWorld™ approved and which has been specifically designed to be safely infused into the skin. The high quality and abundant bio-compatible actives included in Dp Dermaceuticals™ are designed to be delivered deeper into the skin for superior results.

Our skincare range was specifically developed to help strengthen, nurture, and nourish your skin before, during, and after your microneedling or other rejuvenation processes. It’s the only skincare range that is DermapenWorld™ approved and which has been specifically designed to be safely infused into the skin. The high quality and abundant bio-compatible actives included in Dp Dermaceuticals™ are designed to be delivered deeper into the skin for superior results.

Pre- and post-treatment skincare is essential for all skin resurfacing treatments, including laser, microneedling, microdermabrasion or chemical peels. Using Dp Dermaceuticals™ products recommended by your skin specialist helps strengthen and nourish the skin prior to a procedure. Following any skin enhancement procedure, your skin needs hydration, antimicrobial cleansing, and sun protection to properly heal and give you the very best results. Our starter kits are the ideal way to experience products specially developed for your pre- and post-procedural skincare needs.

Dp Dermaceuticals™ products were specifically created to be used pre-, during and post-Dermapen™ microneedling and other rejuvenation procedures. They are the ‘Non Negotiable’ products as they are the only recommended and approved range that can be safely infused into the skin for beneficial results without potential risks.

Our products include potent active ingredients specifically chosen to help build up the skin quality prior to treatment, as well as to be used during and after treatment to soothe and nourish skin and enhance results. In addition, other skincare ranges may not be safe for infusion, and often contain molecules that are too large to allow for free movement of actives within the skin. Choosing Dp Dermaceuticals™ ensures optimal treatment results.

HylaFuse™ contains 3 molecular sizes of Hyaluronic Acid (HA), the smallest of which can penetrate the deepest layers of the skin. HylaFuse is clinically proven to be absorbed 150% more effectively than other forms of HA. Dp Dermaceuticals™ products containing HylaFuse Complex continue delivering water and active ingredients up to 8 hours after application.

The date on the packaging of Dp Dermaceuticals™ reflects the manufacturing date. The use-by date for our Dp Dermaceuticals is 24 months from opening, and there’s a symbol (like an open jar) on the packaging to indicate this.

Some of our products contain olive, shea, jojoba or almond oil which are derived from either nuts or seeds. Check with your clinician for further information. Each product has been clinically washed to ensure purity and to reduce any possible reaction to nature’s ingredients.

We use the very best vitamins, minerals, botanical, natural and, wherever possible, organic ingredients from nature to nourish and hydrate your skin. However, we also believe that the best results are achieved when nature meets modern skincare science. This synergy of plant-based ingredients and clinically proven active ingredients results in products that feel beautiful on the skin but are also effective in reaching the deeper skin layers. The result is plumper, smoother, and younger-looking skin.

Our Dp Dermaceuticals™ products are hypoallergenic (unlikely to cause an allergic reaction) and manufactured to the highest GMP (Good Manufacturing Practice) approved standards. This means that each ingredient is selected for optimum performance and safety to the highest level possible following stringent criteria. Each active ingredient is encapsulated in the HylaFuse™ delivery system or weighted in larger HylaFuse molecules, enabling it to be delivered to the correct area within the skin before it’s released to action. We use safe preservatives and are vegan-friendly* and animal cruelty-free. *With the exception of CLR LOTION, CLR FOAM CLEANSER and MG-CLR which contain honey, and SSSCAR which contains beeswax.

Dp Dermaceuticals™ is firmly opposed to testing products on animals, and endorse the movement within the cosmetic industry to ensure animal testing is banned in the production of cosmetics and raw materials. We ensure our products are completely safe using non-animal approaches. It’s part of our business philosophy to operate in a sustainable and ethical manner in all that we do.

At-Home Devices

The Dermapen HOME™ is for home use. It’s designed to complement clinical treatments using the Dermapen 4™. The Dermapen HOME needles are fully adjustable from 0.1mm–0.5mm and are suitable for visibly improving the appearance of wrinkles, pigmentation, problematic skin breakouts and more for at-home use. The depth is also ideal for infusion of Meso Fluids, such as HYLA ACTIVE™.

F​or any deeper penetration, we highly recommend professional Dermapen (Dermapen 4) procedures where your skin is assessed and the required penetration depth determined. Deeper penetration also requires a sterile environment for risk-free and safe Protocols.

Yes. The Dermapen HOME™ does have a cord. The reason why the current Dermapen HOME is not battery operated is to ensure that there’s enough power for the Advanced Oscillating Vertical Needling™ (AOVN) Technology to work. The incredible speed of the Dermapen HOME is what makes it so comfortable and effective.

The Dermapen HOME™ is for home use and doesn’t require a license. It is designed to complement clinical treatments.

Dermapen HOME is a safer and easier alternative to home “rolling” thanks to the consistent Advanced Oscillating Vertical Needle™ (AOVN), the needle guide, and sterile disposable needle cartridges. It should be used together with Dp Dermaceuticals, the NON-NEGOTIABLES when skin needling.

Please remember that at-home treatments are to be performed at superficial depths. That’s why Dermapen HOME has an adjustable depth from 0.1 – 0.5mm.

The professional Dermapen 4™, on the other hand, has a variable depth up to 3mm to treat a wider range of skin concerns under the care of a trained professional.

Download our free, comprehensive How To Use Guide, full of expert tips, so you can start using your Dermapen HOME straight away.

There’s a lot of documented evidence that just because you can needle deeper, it does not necessarily provide you better results.

Many other factors affect this, such as the frequency of the treatment, the number of times the device passes over the skin, and the products used.

F​or penetration deeper than 0.5mm, we highly recommend professional Dermapen Treatments™ where your skin is assessed and the required depth determined. Find your nearest clinic to book a consultation.

There really is no better alternative. Both our at-home and in-clinic solutions are designed to get the most out of each other. You’ll get the best results by following our DermapenWorld™ Protocols which include in-clinic procedures supported with at-home microneedling and a twice-daily Dp Dermaceuticals™ routine.

At full speed, Dermapen HOME™ creates 1290 micro channels per second, which equals approximately 110 revolutions per second.

Try to perform at least 4 – 8 procedures, spacing them out by 7 – 10 days. You’ll notice the results improve significantly with frequent, repeated use. Some skin concerns will noticeably improve after only 1 or 2 procedures; however, others may take a little longer. After the desired results are achieved, maintenance procedures may be required. This means using your Dermapen HOME™ every 1 – 2 months, depending on your age, lifestyle or skin condition.

For the best results, we recommend using Dermapen HOME to complement professional microneedling procedures in a clinic setting.

One of the biggest benefits of Dermapen HOME™ is that it’s so comfortable you don’t require any numbing cream. Thanks to AOVN™ Technology, the needles penetrate your skin with consistent vertical pressure, resulting in less pain and downtime.

Dermapen HOME needles are adjustable between 0.1mm and 0.5mm. There’s no risk of skin damage or infection at this depth. Calm any redness or irritation after your procedure with Dp Dermaceuticals L.E.D.™ FACE or recommended Dp Dermaceuticals™ aftercare products.

For scarring we recommend you visit a clinic as a deeper needle depth is required to treat this type of skin tissue. Dermapen HOME™ is a fantastic solution for signs of ageing, acne and breakouts, uneven skin tone and redness with a safe maximum needle depth of 0.5mm.

No, the Dermapen™ devices used in clinics can go deeper than Dermapen HOME™ because trained professionals operate them. The Dermapen HOME is the perfect home device, offering you real results without the risk of adverse reactions.

Yes! Dermapen HOME™ has been designed to be completely safe for home-use while delivering the proven results we’re trusted for. Performing deeper treatments without training or a sterile clinical setting put you at risk infection and adverse reactions.

It has been shown that depth is NOT the most important factor when it comes to achieving outstanding microneedling results. Treating yourself every 7–10 days at home with Dermapen HOME at these adjustable superficial depths will achieve amazing, visible results. Our AOVN™ Technology combined with the powerful spring mechanism that propels the incredibly fine and sharp needles into the promised depth makes Dermapen HOME the highest quality home-device available.

We also guarantee the true needle depth through rigorous testing. It’s no good having a certain claimed needle length if the mechanism doesn’t have the strength to push it effectively into the skin. Dermapen HOME consistently delivers real results, safely.

Yes, we want you to feel completely confident at every step of your skin journey with us.

For the first 12 months of ownership, the warranty covers manufacturing defects that affect device operation. Any performance malfunction due to defects in manufacturing will be repaired or replaced during the warranty period.

Please note the warranty does not cover damages due to:

  • User faults by lack of care or negligence.
  • Unauthorised electric currency connection faults.
  • Faults by the users own intention/dismantle or repairs.
  • Damages caused by a natural disaster, such as fire, flood, earthquake, lightning, etc.
  • Replacement of genuine parts.

Our Meso-Glides™ are the products you apply topically to help the Dermapen HOME™ move effortlessly across your skin. During the microneedling process, the active ingredients are infused (needled) into your skin for greater absorption and superior results.

Care should be taken when needling products into your skin. Our active Meso-Glide combinations have proven protocol outcomes. They are endorsed by thousands of practitioners around the globe, for safe, active ingredient infusion into the skin without risks of negative side effects.

Download our free, comprehensive How To Use Guide. Featuring expert tips and step-by-step instructions, you can start using your Dermapen HOME™ straight away.

Not with Dermapen™.

There’s no need for numbing creams with both our home Dermapen HOME™ and our professional devices, thanks to our AOVN™ Technology. Our needles are ultrafine to create the most slender microchannels in the skin and are made from the highest quality steel which won’t blunt or burr in the skin. The powerful motor ensures the device treats at speeds which greatly minimise the skin sensation, and the device glides almost painlessly across the surface.

Yes, this is a great idea! Dial down to a shallower needle depth and treat any areas you would like a quick boost, around the eyes, lips, and forehead are popular places.

The mask is tested to an international standard for eye safety IEC62471. This tests the amount of harmful light that is emitted that could cause skin harm and ocular damage. It’s a standard that’s used by many light device manufacturers and is necessary for FDA clearance as well as other international regulatory bodies.

Dp Dermaceuticals L.E.D.™ masks pass the standard and do not contain any harmful UV, and a trace (around 0.0001%) of IR. Even on a cloudy day, you would receive more UV and IR from sitting outside reading a book.

Check you’ve pressed the button for at least 2 seconds. It sounds obvious, but occasionally people simply need to hold the button for longer.

If that doesn’t work, please get in touch so we can assist you further.

It’s totally normal to see some imperfections in the silicone. These are due to the nature of the material and have zero impact on the performance of your device.

A single 10-minute session leaves your skin feeling plumper, more hydrated and refreshed, with visibly improved dark spots and pigmentation. These results improve with repeated use. After four weeks of three treatments per week:

  • 95% agree skin was brighter and plumper
  • 98% agree skin felt firmer
  • 96% agree fine lines were less visible

Yes! Red (633nm) light rays encourage healing, rescuing you from uncomfortable and unsightly redness or inflammation. A session of Dp Dermaceuticals L.E.D.™ helps reduce post-operative inflammation after Dermapen™ microneedling procedures.

Yes! Your face, neck, chest and hands are some of the first areas to start displaying the signs of ageing and can begin to look thin, uneven and unhealthy.

The Dp Dermaceuticals L.E.D.™ range offers a seamless rejuvenation. They all deliver the same optimised intensities of red (633nm) and near-infrared (830nm) wavelengths to naturally plump, firm, and smooth your skin.

Yes! Prolonged use of Dp Dermaceuticals L.E.D.™ is clinically proven to not only to improve the overall look of your skin but can be used to alleviate pain as it increases blood flow and relaxes muscles.

Yes! An LED mask session is the perfect moment to enjoy some time out, either sitting up or lying down in a comfortable position, breathing deeply. However, we understand that sometimes life is busy. The Dp Dermaceuticals L.E.D.™ masks are fully portable, so you can multitask.

The mask uses a rechargeable lithium-ion battery rated at 9.62Wh / 2200mAH. This means you aren’t plugged in for your session and can move freely.

The battery is powerful enough to last for several treatments. The indicator on the control shows you how much power is left so you’ll always know when to recharge.

We want you to feel completely confident at every step of your skin journey with us.

For the first 12 months of ownership, the warranty covers manufacturing defects that affect device operation. Any performance malfunction due to defects in manufacturing will be repaired or replaced during the warranty period.

Please note the warranty does not cover damages due to:

  • User faults by lack of care or negligence.
  • Unauthorised electric currency connection faults.
  • Faults by the users own intention/dismantle or repairs.
  • Damages caused by a natural disaster, such as fire, flood, earthquake, lightning, etc.
  • Replacement of genuine parts.

Dp Dermaceuticals L.E.D.™ FACE is perfectly safe to use without covering your eyes. In fact, if you don’t have time to relax with eyes closed for 10 minutes, you can keep them open and continue your day!

You will find when the device is first turned on, the light appears very bright. However, within a couple of minutes, your eyes adjust.

During the daytime, you’ll be able to move around and even read or work on a computer. When there is less light, the brightness of the LEDs may prevent you from reading; however, the brightness will become comfortable with eyes open or closed.

If you prefer to completely cover your eyes, pop a sleeping eye mask (like what you use on an aeroplane) on underneath Dp Dermaceuticals L.E.D.™ FACE. Other alternatives are bean bag eye pillows, or any soft, clean material or eye gel pads.

Dp Dermaceuticals L.E.D.™ automatically turns off after 10 minutes. You may wish to keep your eyes closed for a further 30 seconds to give them time to adjust again.

Proven results occur when Dp Dermaceuticals L.E.D.™ is used 3–4 times per week for 4 weeks. You can safely increase this to daily use and even double dose if you’re not ready to finish your treatment after 10 minutes.

Dp Dermaceuticals L.E.D.™ only uses wavelengths that rejuvenate the skin. Other colours that have not been clinically tested could be harmful or ineffective.

Care must be taken with blue light, as it has been associated with damaging effects on the eyes, and some home devices have been recalled.

Blue light’s main role is to kill P. acnes bacteria, but it’s possible to kill the P. acnes bacteria in other ways. Dp Dermaceuticals™ microbial cleanser CLINIPREP™ kills 99.9% of bacteria, viruses, fungus, and spores, whilst promoting faster healing.

After CLINIPREP™ has dried on your skin, apply a mixture of HYLA ACTIVE™ and CLR LOTION™ (allow to fully absorb) before using the Dp Dermaceuticals L.E.D.™ This method allows for greater absorption of these acne-fighting ingredients due to the Red and Near-Infrared light.

Dermapen Treatments

Dermapen™ is a medically engineered device that delivers world-leading microneedling procedures. Multiple procedures provide a long-lasting rejuvenation and correction for the face and body skin. Learn more about the Dermapen microneedling difference.

The principle behind skin needling (microneedling) has been around for thousands of years. The microfine needles create a virtually painless “controlled injury”. When the body goes to fix that injury, it creates new collagen and elastin within the skin. It’s an effective and natural rejuvenation that offers results within a couple of treatments. It’s safe for all skin types and colours.

Only Dermapen™ uses a specialised spring-loaded cartridge that is automated by an oscillating system, delivering fast, fractional, and virtually painless procedures that are non-ablative. Dermapen’s patented technology delivers vertical channels into the skin minimising damage, downtime, and discomfort. Customising speed and depth for each procedure leads to targeted results.

Dermapen offers the latest, most innovative, and most awarded microneedling system in the world. Learn more about our sophisticated technology.

Dermapen™ procedures are non-thermal and non-ablative. Procedures may be performed on all skin tones reducing any risk of post-inflammatory hyperpigmentation or fibrotic scar tissue formation.

Dermapen Treatment™ is the overarching term for the period in which a specific skin concern is targeted with a series of professional Dermapen microneedling procedures, following strict DermapenWorld™ Protocols. The patient is required to support clinical efforts with prescribed at-home skincare Protocols. Dermapen Treatments are designed and proven to get the best results.

Deviating from our Protocols, either in a clinic setting or at home, cannot be classified as a Dermapen Treatment. It’s simply a microneedling procedure with a Dermapen™ device.

A full-face can be treated in as little as 10 minutes.

To find a local DermapenWorld™ Authorised Treatment Provider you can use the Find A Clinic feature on our website.

As the manufacturers of Dermapen™, we don’t provide treatments. However, we have a large range of Authorised Treatment Providers around the world that do. Search for a clinic near you for pricing.

Of all the microneedling devices in the world, the Dermapen 4™ is far less painful.

We don’t even recommend numbing the area beforehand because it’s so comfortable. Our correct DermapenWorld™ Protocols and aftercare are designed to soothe and camouflage any visible redness or sensation of heat. We call it a “lunchtime procedure” as you’re able to carry on with your daily routine immediately afterwards.

No. Dermapen™’s unique vertical needles provide fractional rejuvenation that does not compromise the integrity of the skin. The Advanced Oscillation Vertical Needle™ Technology moves so quickly that the Dermapen effortlessly glides across the skin.

Yes. Only a qualified practitioner may perform Dermapen clinical procedures under strict sterile conditions. All treatment consumables are single-use and sterile.

Localised erythema may last up to 2 days post-procedure. COVER RECOVER™ may be used immediately following a procedure to reduce any visible redness. Most patients can resume normal activities immediately after a clinical procedure.

Our proven DermapenWorld™ Protocols are highly sought-after in the microneedling community and are exclusively available to our  Authorised Treatment Providers. They offer step-by-step guides to achieving outstanding results through a series of clinical and at-home microneedling procedures. 

Results typically may be seen after just one clinical procedure. However, cumulative procedures and at-home Protocols may be required to achieve the full desired result. The regenerating process will continue for up to 24 months following a procedure.

All clinics that perform Dermapen Treatments™ are highly trained before they start using the equipment. The professionals need to have a certificate to operate our device. Search for a clinic close to you.

Yes. You can combine Dermapen Treatments™ with PRP. Normally the PRP is applied to the skin directly after the Dermapen™ microneedling procedure for better infusion. The Blood Platelets from the PRP extraction could also be applied to the skin (or mixed with HYLA ACTIVE™ and then applied) and then needled into the skin.

DermapenWorld™ does not endorse any particular brand of PRP systems, so it’s best to speak with a qualified treatment provider to get more information about the PRP method they use.

If you’re pregnant or lactating, we recommend seeking medical permission first.

The fastest way to achieve ultimate results is to support a series of professional clinical procedures with Dermapen HOME™ procedures at home.

Learn more about our synergy of solutions.

We have spent years developing our ACM™ Initiatives, which we employ across our devices and supply to our clinics.

ACM stands for Anti-Contamination Management. One thing that sets DermapenWorld™ apart has always been the stringent measures we go to, ensuring that any clinic that uses our products has everything they need to provide the safest and most sterile treatments. Our ACM Initiatives include everything from protective gear and needle cartridge technology through to our antimicrobial solution CLINIPREP™.

Skin Explained

Dermapen Treatments™ help reduce the appearance of:  

Multiple concerns can be treated in a single session with Dermapen 4™, thanks to the adjustable needle depth and oscillation speed.  Discover the difference a Dermapen Treatment can make to your skin.

Our  Authorised Treatment Providers are equipped with our tried and tested Protocols, including detailed treatment guidelines for each skin concern. These are developed to give the skin enough time to recover between procedures, which is when the rejuvenation occurs. You can find estimations for the number of procedures and how far apart they should be scheduled on our Dermapen Treatments™ page.

Dermapen Treatments™ can work to reverse hair loss or thinning hair, but we recommend that you consult an Authorised Treatment Provider to determine the right course of action. They will determine the required needle depth and can also advise you on any supporting medication or PRP treatments for successful hair growth. Find a clinic near you today.

The Dermapen™ device is designed to tighten, lift, and rejuvenate skin. We don’t recommend using it on an open wound. Wait for the area to heal and then proceed.

Yes! Dermapen Treatments™ work very well for dark circles under the eyes in two ways.

1. The treatment helps build skin thickness and quality. Therefore, thin transparent skin that causes dark circles is improved.
2. If the dark circles are caused by pigmentation, your clinician may use Dp Dermaceuticals HYLA ACTIVE™ and BRITE LITE™ as the Meso-Glide medium for great results.

Yes! Dermapen 4™ has a feature that treats different types of scars. If Dp Dermaceutical products as SSSCAR™ and RETINAL ACTIVE™ are also used, the results are even better.

Find an Authorised Treatment Provider for an initial consultation.

While Dermapen™ can provide a visual reduction in some telangiectasia, the treatments are not designed to treat or target veins.

You need to be very careful when needling products into your skin. Our Dp Dermaceuticals™ are the non negotiables when skin needling. They’re designed to support the skin at every stage of a Dermapen Treatment™.

Our proven Protocols include combinations of products that target the appearance of your specific concern. All our products have been designed to work in perfect harmony with each other for daily use and during clinical and at-home microneedling procedures.

Dermapen™ stimulates the skin’s healing response encouraging the production of precious growth factors, collagen, and elastin for a naturally rejuvenated, revitalised, and regenerated skin.

The process also involves needling in potent actives from our targeted skincare range Dp Dermaceuticals™. It’s the only skincare range that is DermapenWorld™ approved and which has been specifically designed to be safely infused into the skin. The high quality and abundant bio-compatible actives included in Dp Dermaceuticals are designed to be delivered deeper into the skin. We’ve created a range that can be mixed and matched depending on your skin concerns for superior results.